Frequently Asked Questions

Contacting DRONEWEAR
Who do I contact with questions?
Please use the contact form on the Contact Us page or email hello@dronewear.co.uk with any questions.

Product Information
Who made your clothes?
We source our base garments from sustainable sources and suppliers. The organic cotton is grown and produced in India by Fair Trade and GOTS certified producers and supply chains.  Screen printing is done by hand using water based, chemical free inks. All printing and garment finishing is done in England.

What size should I order?
Our clothes are a regular fit. If you like your clothes to be less snug we suggest ordering a size up. There is a general Sizing Chart on each product page with measurements for that particular garment.
If you are still unsure what size to order, please contact us, we’ll be happy to help.

Delivery
How much does delivery cost?
We offer FREE worldwide shipping subject to minimum order values. Please check our Delivery page for current values and delivery information.

Returns
We hope you love your DRONEWEAR purchase. In the unlikely event you are not completely satisfied with your purchase please return the item to us in its original condition, complete with all labels and original packaging. Enclose the original receipt and a note stating the reason for return and whether you require an exchange or a refund, within 14 days of purchase. Please contact us with your order number via our contact page for returns address.
 
Please return the item in its original pristine condition with labels attached. We cannot exchange items that have been worn or washed. The item must be returned in perfect, re-saleable condition.
 
All refunds will be made on return using your original payment method.
 
Your item is your responsibility until it reaches us. For your own protection we recommend that you send the parcel using a delivery service that is trackable and insures you for the value of the goods. The cost of returning the item to us is non-refundable.
 
If you are returning goods from Europe or Worldwide, particularly the USA please note on package ''RETURNED GOODS''.